COVID-19 confinement: communication apps cited on social media France

During the confinement period due to the coronavirus outbreak in France at the beginning of 2020, there was a lot of talk about collaborative work apps. Used both for working from home and for other general uses such as family reunions or virtual aperitifs, the free video conferencing service ZOOM has seen its share of mentions rise up to 46.6 during the confinement and up to 80 percent after the lockdown measures were lifted.

Most mentioned communication apps on social networks in France between March and May 2020

Characteristic	Share of sector mentions
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Release date

June 2020

More information

Region

France

Survey time period

March 16, 2019 to May 29, 2020**

Number of respondents

292*

Supplementary notes

* The source adds the following information: "conversations, posts and articles on the web, social networks and social media of about 292 brands in the context of the Covid crisis of containment and deconfinement were studied. These represented 15 business sectors, collecting and analyzing in 1.1 million messages and 5.9 million social interactions on the web and social media (YouTube, Instagram, Twitter, blogs, forums, review sites, consumers and websites concerning brands and the crisis)."

** The data has been analyzed between March 16, 2019 until May 11, 2020. The end of the confinement period in France was on May 11, 2020.

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