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Brazil: e-commerce sites by accessibility for people with disabilities 2019-2020

In 2020, almost all (99.93 percent of) e-commerce websites in Brazil were partially accessible for people with physical disabilities, but these online shopping platforms experienced problems in terms of web accessibility. It has been forecast that, in 2020, Brazil would be home to over 140 million internet users.

Distribution of e-commerce websites in Brazil in 2019 and 2020, by level of website accessibility

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Release date

August 2020



Survey time period

2019 and 2020

Number of respondents

28 million Brazilian websites*

Supplementary notes

* Number of websites analyzed in the first week of August 2020.

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