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Digital services Russians learned during COVID-19 2020

Over 30 percent of Russians learned how to use or improved their skills in employing online communication tools, such as programs enabling video calls or group messaging during the self-isolation period caused by the COVID-19 pandemic in 2020. Furthermore, more than one fifth of respondents mastered eGovernment services usage.

Did you learn how to use (or just improved your usage skills) of any computer programs and internet services during the self-isolation period? If yes. which ones?

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Source

Release date

September 2020

Region

Russia

Survey time period

July 2020

Number of respondents

1,600 respondents

Age group

18 years and older

Supplementary notes

Respondents were surveyed in 136 localities in 50 federal subjects of Russia.
The statistical error does not exceed 3.4 percent.

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Statistics on "Digital services in Russia"

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