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Leading mobile banking applications in China Q1 2020, based on average daily users

In the first quarter of 2020, the Industrial and Commercial Bank of China (ICBC) had and average of 8.74 million daily active users on their mobile banking application. As a response to the outbreak of COVID-19, the China Banking and Insurance Regulatory Commission urged Chinese banks to enhance their online services. In the first quarter of 2020, the number of online banking users in China increased by 3.6 percent reaching 421 million users.

Leading mobile banking applications of Chinese commercial banks in 1st quarter 2020, based on average daily users

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Release date

July 2020



Survey time period

Q1 2020

Supplementary notes

Values have been rounded.

ICBC E-Financing APP is a separate app from ICBC's online banking application.

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Statistics on "Banking industry in China"

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