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Mexico: main apps used to make video or audio calls during COVID-19

According to a survey conducted in Mexico in May 2020, 84 percent of respondents stated using WhatsApp to make video or audio calls during the coronavirus pandemic. The second most used call app was Facebook Messenger with 52 percent, while the video conferencing app Zoom was mentioned by 41 percent of those surveyed. In Argentina, Zoom was the top videoconferencing app used for remote work in 2020.

Main applications used to make video or audio calls during the coronavirus (COVID-19) pandemic in Mexico in May 2020

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In cooperation with
PQR Planning Quant
Release date

August 2020



Survey time period

May 7 to 11, 2020

Number of respondents

637 respondents

Age group

18 years and older

Special properties

among people who used video calls as a means of communication during the pandemic / multiple answers possible

Method of interview

Online survey

Supplementary notes

To the question: "What are the main video call applications you are using?" ("¿Cuáles son las principales aplicaciones para videollamadas que estás usando?")

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Statistics on "Coronavirus (COVID-19) in Mexico"

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