Online grocery shopping consumer satisfaction in the United States in 2020

Consumer satisfaction with online grocery shopping in the United States from March to July 2020

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Release date

September 2020


United States

Survey time period

March-July 2020

Method of interview

Online survey

Supplementary notes

The survey was conducted among 27,000 respondents from 22 countries over four waves. Wave 4 was conducted in the U.S., Canada and Mexico only. The source does not specify how many respondents were from the United States.
Wave 1: March 29 - April 1, 2020
Wave 2: April 11 - April 14, 2020
Wave 3: May 27 - May 31, 2020
Wave 4: July 9 - July 12, 2020

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