Consumer satisfaction with online grocery shopping has steadily risen over the months since the beginning of the coronavirus outbreak in the United States in 2020. Consumer satisfaction stood at 45 percent in July, up from 27 percent in March.
Consumer satisfaction with online grocery shopping in the United States from March to July 2020
The survey was conducted among 27,000 respondents from 22 countries over four waves. Wave 4 was conducted in the U.S., Canada and Mexico only. The source does not specify how many respondents were from the United States.
Wave 1: March 29 - April 1, 2020
Wave 2: April 11 - April 14, 2020
Wave 3: May 27 - May 31, 2020
Wave 4: July 9 - July 12, 2020
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dunnhumby. (September 10, 2020). Consumer satisfaction with online grocery shopping in the United States from March to July 2020 [Graph]. In Statista. Retrieved June 28, 2022, from https://www.statista.com/statistics/1174403/online-grocery-shopping-satisfaction-us/
dunnhumby. "Consumer satisfaction with online grocery shopping in the United States from March to July 2020." Chart. September 10, 2020. Statista. Accessed June 28, 2022. https://www.statista.com/statistics/1174403/online-grocery-shopping-satisfaction-us/
dunnhumby. (2020). Consumer satisfaction with online grocery shopping in the United States from March to July 2020. Statista. Statista Inc.. Accessed: June 28, 2022. https://www.statista.com/statistics/1174403/online-grocery-shopping-satisfaction-us/
dunnhumby. "Consumer Satisfaction with Online Grocery Shopping in The United States from March to July 2020." Statista, Statista Inc., 10 Sep 2020, https://www.statista.com/statistics/1174403/online-grocery-shopping-satisfaction-us/
dunnhumby, Consumer satisfaction with online grocery shopping in the United States from March to July 2020 Statista, https://www.statista.com/statistics/1174403/online-grocery-shopping-satisfaction-us/ (last visited June 28, 2022)
