According to the survey conducted among Hong Kong consumers in 2020, around 59 percent of respondents said that they would give up on their online purchases if the shipping costs or fees were too high. Meanwhile, approximately 40 percent of the consumers did not complete their purchase because their desired item was out of stock.
Leading factors which stopped consumers from completing online purchases in Hong Kong in 2020
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199IT. (September 16, 2020). Leading factors which stopped consumers from completing online purchases in Hong Kong in 2020 [Graph]. In Statista. Retrieved April 18, 2021, from https://www.statista.com/statistics/1174942/hong-kong-reasons-for-not-completing-online-purchases/
199IT. "Leading factors which stopped consumers from completing online purchases in Hong Kong in 2020 ." Chart. September 16, 2020. Statista. Accessed April 18, 2021. https://www.statista.com/statistics/1174942/hong-kong-reasons-for-not-completing-online-purchases/
199IT. (2020). Leading factors which stopped consumers from completing online purchases in Hong Kong in 2020 . Statista. Statista Inc.. Accessed: April 18, 2021. https://www.statista.com/statistics/1174942/hong-kong-reasons-for-not-completing-online-purchases/
199IT. "Leading Factors Which Stopped Consumers from Completing Online Purchases in Hong Kong in 2020 ." Statista, Statista Inc., 16 Sep 2020, https://www.statista.com/statistics/1174942/hong-kong-reasons-for-not-completing-online-purchases/
199IT, Leading factors which stopped consumers from completing online purchases in Hong Kong in 2020 Statista, https://www.statista.com/statistics/1174942/hong-kong-reasons-for-not-completing-online-purchases/ (last visited April 18, 2021)