Germany: online retailers and climate change 2021

Over six in ten German online retailers combined online orders to make less shipping trips in order to reduce their environmental impact, as a survey from 2021 revealed. Another 22 percent of online retailers planned to do so in the future. German retailers with an online presence envisaged additional measures to tackle climate change, including the use of reusable packaging material and offering a repair service for damaged products.

Measures against climate change implemented and planned by online retailers in Germany in 2021

Characteristic	Implemented	Planned
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Release date

November 2021

More information

Region

Germany

Survey time period

2021

Number of respondents

203 respondents

Special properties

online retailers

Method of interview

Telephone interview

Supplementary notes

Survey question: "Which of the following measures and services are you already using in connection with climate protection and sustainability, and which do you plan to implement?"
In German: 'Welche der folgenden Maßnahmen und Services haben Sie im Zusammenhang mit Klimaschutz und Nachhaltigkeit bereits im Einsatz oder planen Sie umzusetzen?'

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