Mexico: SMEs need for e-commerce training 2021

According to a 2021 survey carried out among small and medium-sized enterprises in Mexico, approximately 86 percent of SMEs which had already integrated online sales stated that acquiring e-commerce skills was a must for their business. Meanwhile, 41 percent of businesses that still used traditional sales methods said trainings on e-commerce were essencial, while 33 percent saw them as very necessary.

Perception of small and medium-sized enterprises (SMEs) on the need for training on e-commerce related topics in Mexico in 2021, by type of company

Characteristic	SME selling online	SME not selling online
Essential	58%	41%
Very necessary	28%	33%
Neutral	5%	13%
Somewhat necessary	8%	7%
Not necessary	2%	6%

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Release date

July 2021

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Region

Mexico

Survey time period

June 7 to July 1, 2021

Number of respondents

239 selling online and 213 not selling online*

Method of interview

Online survey

Supplementary notes

* Manufacturing companies registered in GS1 Mexico's contact list, with a yearly turnover under 50 million Mexican pesos.

To the question: "How necessary are e-commerce trainings for your company?" ("¿Qué tan necesaria es la capacitación de tu empresa sobre temas de comercio electrónico?")

Values may not add up to 100 percent due to rounding.

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