Food delivery user growth during COVID-19 Europe 2020

As the coronavirus (COVID-19) pandemic caused restaurants all over Europe to close their dine-in operations, there was a noticeable increase in the number of users of food delivery services. For example, France saw a 24 percent increase of restaurant delivery users compared to pre-pandemic times. Meanwhile, more than half of the respondents from Spain intended to continue using food delivery services after the pandemic is over.

Increase in restaurant delivery users during the coronavirus (COVID-19) pandemic in selected European countries in 2020

Characteristic	User growth	Intend to continue using delivery options
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Release date

June 2020

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Region

Europe

Survey time period

June 18 to 21, 2020**

Number of respondents

807*

Age group

18 years and older

Supplementary notes

*Average sample. Sample size was matched to represent the population of each country the following way:
Belgium n = 605;
France n = 1,006;
Germany n = 1,011;
The Netherlands n = 604;
Portugal n = 612;
Spain n = 1,007;
Switzerland n = 607;
United Kingdom n = 1,001.

**Different date of survey in:
Spain: June 19-21, 2020.

The exact survey question wording was as follows: "Compared to now, will you do or use the following more, less or not at all, once the coronavirus (COVID-19) situation has subsided?"

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