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Degree of satisfaction Amazon Prime Days past customers October 2020

Among the seven aspects considered in the survey, the respondents rated Amazon's assistance after purchase as the most satisfying one. Furthermore, the respondents rated the speed of shipping and delivery as the second most satisfying aspect, with an average grade of 8.46 on a scale from zero to ten. On the other hand, the respondents gave an average grade of 7.17 to the percentage of discount of the products over their original prices. The same degree of satisfaction was assigned to the duration of the discounts.

How satisfied do you think you are with each of the following aspects of past Amazon Prime days?

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In cooperation with
YouGov Italy
Release date

October 2020



Survey time period

October 7, 2020

Number of respondents

356 respondents

Age group

18 years and older

Method of interview

Online panel

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