AI market share India 2021, by industry

The AI market share of the IT services industry in India reached 51.8 percent in 2021. Artificial intelligence has been responsible for drastic changes in the technology sector where it can greatly improve productivity through process simplification and automation. It is also an integral part and one of the fundamental bases of Industry 4.0. In several developed countries, AI could potentially maximize labor productivity by more than 30 percent in the next 15 years.

AI application in India

As India is a country with huge linguistic diversity, it imposes a great challenge to governments and companies when conducting business with people of different linguistic backgrounds. As a result, one of the first applications for AI in India is in the field of customer service. The Indian government has increased public investment to promote the Digital India initiative in the fields of AI, IoT, big data, machine learning, and robotics.

Challenges of AI adoption in India

However, there are several obstacles India faces in the process of AI adoption. India has a comparatively small number of scientists and researchers in the field of machine learning and artificial intelligence. It also lacks sufficient qualified specialists to localize and implement the latest technologies in the field. However, the Ministry of Electronics and Information Technology, along with various industrial bodies have introduced several programs of personnel training and technical infrastructure building to lay the foundation for future AI development in India.