According to a survey on digital health, around 57 percent of respondents in Singapore strongly agreed that a bad digital experience with a healthcare provider ruins the entire experience with that provider as of December 2019. About 45 percent of the same respondents would also switch to a new healthcare provider for high-quality digital services.
Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019
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Accenture. (October 13, 2020). Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019 [Graph]. In Statista. Retrieved October 14, 2024, from https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/
Accenture. "Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019." Chart. October 13, 2020. Statista. Accessed October 14, 2024. https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/
Accenture. (2020). Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019. Statista. Statista Inc.. Accessed: October 14, 2024. https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/
Accenture. "Share of People Who Agreed That Lackluster Digital Options Can Taint Overall Patient Experience in Singapore as of December 2019." Statista, Statista Inc., 13 Oct 2020, https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/
Accenture, Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019 Statista, https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/ (last visited October 14, 2024)
Share of people who agreed that lackluster digital options can taint overall patient experience in Singapore as of December 2019 [Graph], Accenture, October 13, 2020. [Online]. Available: https://www.statista.com/statistics/1191409/singapore-lackluster-digital-influences-on-patient-experience/
