Bank consumer satisfaction with financial advice worldwide 2024, by country

Bank customer satisfaction with financial advice worldwide in 2024, by country

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Source

Use Ask Statista Research Service

Release date

April 2024

Region

Worldwide

Survey time period

November and December 2023

Number of respondents

75,943 respondents

Age group

18 years and older

Special properties

5 – very satisfied to 1 – very dissatisfied

Supplementary notes

The scores are an aggregate of several answers to various statements. The statements were phrased by Statista as follows: "Please rate from 5 - strongly agree to 1 - strongly disagree the following statements:

  • Bank advisors are knowledgeable in their field of expertise
  • Advice is easy to understand
  • Upon making a recommendation, advisors point out costs,commissionand risksassociated with it
  • Advisors’ recommendations suit my life and financial situation
  • Documents are helpful (e.g. price lists, product information)
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    Further related statistics

    10
    Access all statistics starting from $2,388 USD yearly *

    * For commercial use only

    Basic Account

    For single users
    $0 USD
    Always free
    Access limited to Free Statistics. Premium Statistics are not included.
    • Free Statistics
    Based on your interests

    Starter Account

    For single users
    $199 USD
    per month, billed annually 1
    • Free Statistics
    • Premium Statistics
    • The statistic on this page is a Premium Statistic and is included in this account.

    Professional Account

    For teams of up to 5 people
    $959 USD
    per month, billed annually 1
    • Free + Premium Statistics
    • Reports
    • Market Insights

    1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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