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Consumers' reasons for preferring their favorite online store 2020

According to the survey by YourLibaas.com conducted between April and June 2020, about 58 percent of the respondents stated that they preferred their favorite online store because it offered them better prices and offers in India. The second most popular reason chosen by respondents was that it gave good customer service.

Consumers' reasons for preferring their favorite online store in India between April and June 2020

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Source

In cooperation with
YourLibaas
Release date

October 2020

Region

India

Survey time period

Q3 2020

Number of respondents

4,474 respondents

Age group

18 years and older

Special properties

among 99 percent female and one percent male respondents

Method of interview

Online survey

Supplementary notes

Note: Original source question: "Why do you prefer shopping from your favorite online store? (You can choose more than one answer)"

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Statistics on "E-commerce in India"

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