Modes of transport have become an important topic during the times of the rise of online purchases in France in 2020. With a push from the virulent COVID-19 crisis, the source has analyzed which of several different transport providers were used by e-commerce businesses. The most commonly used transport provider in France in 2020 was Colissimo, which 76 percent of the 100 businesses used to ship their merchandise, followed by Chronopost (used by 61 percent of businesses). DPD, the third mentioned company, was used by only 12 percent of French e-commerce businesses. In 2018, most online shoppers worldwide reported that the local post providers usually delivered their parcels.
Most popular shipping companies used by French e-commerce businesses in 2020
The question was phrased by the source as follows: "Quels transporteurs utilisent-ils ?".
* The source adds the following information: "Test orders were carried out at 100 of the 145 largest e-merchants in France (source: e-commerce Nation). 45 stores could not be included in the analysis due to their product line, commercial business model or an impossibility of delivery due to Covid-19.
Some, whose practices strayed too far from logistics services standard, have also been excluded in order not to distort the results of the study (sellers of bulky spare auto parts, for example).
The sellers of dematerialized products, in the absence of a delivery process were also excluded. In the case of Marketplaces, we only took into account the products sent directly by the Marketplace itself for more consistency and excluded those which did not take charge of any delivery.
In order to make orders as comparable as possible, we ordered low-value products, which were delivered by a carrier. However, we made sure to reach the
minimum order value to get free shipping when it was possible.
We have also had all orders delivered to the address of our Paris office. As a result, the delivery was successful in almost every case from the first attempt."
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ParcelLab. (October 27, 2020). Most popular shipping companies used by French e-commerce businesses in 2020 [Graph]. In Statista. Retrieved July 25, 2021, from https://www.statista.com/statistics/1193643/transport-providers-used-e-commerce-businesses-france/
ParcelLab. "Most popular shipping companies used by French e-commerce businesses in 2020." Chart. October 27, 2020. Statista. Accessed July 25, 2021. https://www.statista.com/statistics/1193643/transport-providers-used-e-commerce-businesses-france/
ParcelLab. (2020). Most popular shipping companies used by French e-commerce businesses in 2020. Statista. Statista Inc.. Accessed: July 25, 2021. https://www.statista.com/statistics/1193643/transport-providers-used-e-commerce-businesses-france/
ParcelLab. "Most Popular Shipping Companies Used by French E-commerce Businesses in 2020." Statista, Statista Inc., 27 Oct 2020, https://www.statista.com/statistics/1193643/transport-providers-used-e-commerce-businesses-france/
ParcelLab, Most popular shipping companies used by French e-commerce businesses in 2020 Statista, https://www.statista.com/statistics/1193643/transport-providers-used-e-commerce-businesses-france/ (last visited July 25, 2021)