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Most popular business travel expense reporting tools 2020

As travel digitization becomes an ever more important topic for the business travel industry, it may comes at no surprise that most companies used online travel expense reporting tools in 2020. According to a November 2020 survey, roughly 66.5 percent of respondents stated that their organizations used an online expense reporting platform that includes mobile solutions. In contrast, only eight percent of the surveyed travel buyers claimed that their companies relied on Excel spreadsheets or other offline processes to track their travel expenses.

What kind of travel expense reporting technology does your company use?

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Release date

November 2020


North America, Europe

Survey time period

September 7 to October 7, 2020

Number of respondents

301 respondents

Special properties

travel buyers

Supplementary notes

The survey question was phrased by the source as follows: "What type of expense reporting technology does your organization use?"

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Statistics on "Global business travel"

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