According to a survey conducted among Chinese consumers in June 2020, around 28.7 percent of respondents used JD.com after the COVID-19 pandemic, increasing from 25.8 percent before the outbreak. Relying on its self-operated logistics system, JD.com earned more market share during the pandemic.
Share of consumers who shopped groceries on e-commerce platforms before and after coronavirus COVID-19 pandemic in China as of June 2020, by platform
among Chinese consumers who shopped online and offline in the past year
Method of interview
Online survey
Supplementary notes
The survey was conducted among respondents:
41 percent female and 59 percent male;
13.9 percent born between 1950 and 1979, 36.1 percent born between 1980 and 1989, 50 percent born between 1990 and 1999.
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Eastmoney.com. (July 15, 2020). Share of consumers who shopped groceries on e-commerce platforms before and after coronavirus COVID-19 pandemic in China as of June 2020, by platform [Graph]. In Statista. Retrieved May 22, 2022, from https://www.statista.com/statistics/1196351/china-usage-of-leading-e-commerce-platforms-for-groceries-before-and-after-covid-19-pandemic/
Eastmoney.com. "Share of consumers who shopped groceries on e-commerce platforms before and after coronavirus COVID-19 pandemic in China as of June 2020, by platform." Chart. July 15, 2020. Statista. Accessed May 22, 2022. https://www.statista.com/statistics/1196351/china-usage-of-leading-e-commerce-platforms-for-groceries-before-and-after-covid-19-pandemic/
Eastmoney.com. (2020). Share of consumers who shopped groceries on e-commerce platforms before and after coronavirus COVID-19 pandemic in China as of June 2020, by platform. Statista. Statista Inc.. Accessed: May 22, 2022. https://www.statista.com/statistics/1196351/china-usage-of-leading-e-commerce-platforms-for-groceries-before-and-after-covid-19-pandemic/
Eastmoney.com. "Share of Consumers Who Shopped Groceries on E-commerce Platforms before and after Coronavirus Covid-19 Pandemic in China as of June 2020, by Platform." Statista, Statista Inc., 15 Jul 2020, https://www.statista.com/statistics/1196351/china-usage-of-leading-e-commerce-platforms-for-groceries-before-and-after-covid-19-pandemic/
Eastmoney.com, Share of consumers who shopped groceries on e-commerce platforms before and after coronavirus COVID-19 pandemic in China as of June 2020, by platform Statista, https://www.statista.com/statistics/1196351/china-usage-of-leading-e-commerce-platforms-for-groceries-before-and-after-covid-19-pandemic/ (last visited May 22, 2022)
