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Countries in Latin America with highest online shopping growth due to COVID-19

Latin American countries where e-shoppers most increased online purchasing during the coronavirus (COVID-19) pandemic in 2020

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Release date

November 2020



Survey time period

November 2020

Age group

18 years and older

Supplementary notes

* Puerto Rico was included despite being an unincorporated territory of the United States.
This question was phrased by the source as follows: "Please describe your online purchasing/e-commerce behavior during the COVID-19 pandemic - I increased my online purchasing".

The study was conducted in 13 Latin American martkets. It included a total of 2,556 surveys with consumers and in-depth interviews with ten executives from banks and fintechs across the region.

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Statistics on "E-commerce in Latin America"

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