Global impact of COVID-19 on digital transformation speed 2020, by industry
Globally, technology and energy companies were most likely to accelerate digital transformation (DX) processes in response to the COVID-19 pandemic, with 78 percent and 77 percent reporting great advancement of DX due to the pandemic, respectively. Digital transformation requires investments in technologies as well as people and processes to increase business value. Since the onset of the COVID-19 pandemic, digitization processes have sped up due to an increase in demand to work remotely and access information from different locations. Therefore, digital transformation was quickly enhanced to meet changing business and market requirements for both employees and customers during the pandemic.