Global COVID-19 impact on digital communication transformation 2020
Globally, a combined 96 percent of respondents say that COVID-19 accelerated digital communication transformation in their organization. Digital communication transformation relates to utilizing different communication channels to keep employees connected and updated with company news. Since the outbreak of COVID-19, the use of and need for effective digital communication channels has skyrocketed, as employees across the globe are working remotely and rely on digital tools to stay in touch with colleagues and their organization.