COVID-19: impact on usage frequency of online services for seniors in France 2020

During the containment it was more the frequency than the penetration rate of the use of digital tools that increased. Three online activities, which concerned more than three quarters of the 50+ people questioned, had particularly benefited from the lockdown. Thus, consulting online banking, get informed about current events as well as watching tutorials has been of particular interest for this age segment in 2020.

Change in the usage frequency for online activities during the containment in France in 2020 among seniors, by type of activity and frequency

Characteristic	More often	No change	Less often	Not at all
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Release date

July 2020

More information

Region

France

Survey time period

May 6 to June 2, 2020

Number of respondents

152 respondents

Age group

50-90 years

Method of interview

Online survey

Supplementary notes

The question was phrased by the source as follows: «Avec le confinement, la fréquence d'utilisation des nouvelles technologies a changé. Dans votre situation, diriez-vous que vous utilisez les nouvelles technologies "plus souvent", "comme avant", "moins souvent", "pas du tout" pour les actions suivantes ? »

The source adds the following information: "Quantitative and qualitative survey carried out online with a representative sample of 152 people between 50 and 90 years of age".

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