Global COVID impact new and increased use of communication channels 2020, by type

In response to COVID-19, what digital communication channels did your organization begin using for the first time or dramatically increase use of?

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Source

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Release date

July 2020

Region

Worldwide

Survey time period

May 8th to 14th, 2021

Number of respondents

2,569 respondents

Special properties

adult employees*

Method of interview

Online survey

Supplementary notes

*Respondents belong to companies with 500+ employees.

Directors and above in: Corporate communications, customer experience, customer or technical support, data analytics or business intelligence, executive leadership or administration, IT or engineering, innovation, marketing, operations, product design/development, sales or business development, strategic planning.

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

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For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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