Chile: informal transactions as share of total e-commerce 2019-2020, by seller origin

Informal e-commerce transactions as a percentage of total online transactions in Chile from 3rd quarter 2019 to 3rd quarter 2020, by origin of the seller

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Release date

December 2020



Survey time period

Q3 2019 to Q3 2020

Number of respondents

3,800 internet users*

Age group

18-75 years

Special properties

Does not include the tourism and entertainment segments

Supplementary notes

* Number of respondents in the 3rd quarter of 2020. The source does not specify the type of study conducted.

According to the source, informal transactions refer to retail purchases that do not comply with VAT payment rules and other legal obligations. Such transactions may involve either informal entrepreneurs or formal companies that fail to provide a corresponding slip in their digital sales.

Characteristics such as "place of purchase, method of payment, method of shipment and purchase intention" were used to determine "which transactions had a high likelihood of being informal."

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