SaaS security concerns worldwide 2019

Globally, 38 percent of respondents state being specifically concerned over encryption of their organizations' data within the service provider's infrastructure in 2019. Generally, 93 percent of respondents are concerned over data security of software as a service (SaaS) applications. Data encryption in the cloud refers to the process of encoding data before it is stored in the cloud. Cloud service providers typically offer encryption services to their customers to secure their data.

Software as a service (SaaS) application security concerns worldwide in 2019

Characteristic	Share of respondents
Encryption of my organization's data within the service provider's infrastructure with keys stored and managed by the service provider	38%
Encryption of my organization’s data with the ability to store and manage my encryption keys locally	37%
Exposure of detailed security monitoring for my organization’s implementation	36%
Specific, written compliance commitments for standards that apply to my organization	34%
Service level agreements and liability terms for a data breach	34%
FIPS level certification of underlying encryption/key management hardware	33%
Configuration management to properly configure data controls	33%
Support for key management as a service	33%
Detailed physical and IT architectural and security implementation information	33%
Support for hardware security modules (HSMs) - either for local key generation, or as infrastructure for rent in the cloud	32%
None of the above	7%

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Release date

March 2020

More information

Region

Worldwide

Survey time period

November 2019

Number of respondents

1,723*

Special properties

executives

Method of interview

Online survey

Supplementary notes

*Respondents are executives with responsibility for or influence over IT and data security. Job titles ranged from C-level executives including CEO, CFO, CISO, chief data officer, chief data scientist, chief risk officer, SVP/VP, security analyst, IT administrator, security engineer, systems administrator.

Respondents mostly represented organizations ranging from 500 to 10,000 employees.

Organizations mostly represented industries in healthcare, financial services, technology, retail, and federal government.

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