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Reasons for using online travel agencies for purchasing tickets Thailand 2020

Published by Statista Research Department, Dec 14, 2022
According to a survey by Rakuten Insight on online travel agencies conducted in November 2020, 80 percent of the Thai respondents who purchased tickets or services using online travel agencies (OTAs) stated that they used an OTA because of the convenience. Other than convenience, Thai respondents used OTAs for the special offers.

Reasons for using online travel agencies for purchasing tickets or services in Thailand as of November 2020

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Source

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In cooperation with
Rakuten Insight
Release date

January 2021

Region

Thailand

Survey time period

November 12 to 30, 2020

Number of respondents

5,433 respondents

Age group

16 years and older

Special properties

among respondents who used online travel agencies

Method of interview

Online survey

Supplementary notes

The survey question was: "Why did you use an online travel agency to book the tickets/services for your trip? (choose up to three answers)"

The survey was conducted among:
3,369 females
2,064 males

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