Focus areas of projects initiated by U.S. healthcare organizations 2019

Published by Jenny Yang, Nov 30, 2023
According to a survey conducted in the U.S. in 2019, most projects initiated by healthcare organizations, such as hospitals and medical centers, related to IT or customer service. Approximately 70 percent of healthcare organizations had conducted IT projects while 60 percent initiated some optimization in the area of Customer service.

Projects conducted by U.S. based healthcare organizations in 2019, by area of focus

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Release date

2020

Region

United States

Survey time period

November 2019

Number of respondents

100 respondents

Special properties

C-suite executives at healthcare organizations

Supplementary notes

This survey polled 100 C-suite executives at healthcare organizations with annual revenues between $250 million and $3 billion. The organizations proving healthcare were hospitals, academic medical centers, physician groups, outpatient and ambulatory surgery centers, long-term and post-acute care, home health, and hospices.

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