Certified online identity impact on trust in e-commerce transactions in France 2020

During the sanitary crisis in France in 2020, numerous public services had to shut down their physical activities, which gave the internet a way to serve it's purpose in limiting the impact of the crisis on the economy, according to 69 percent of respondents. For many people, as the internet usage had increase, so did the insecurity in online transactions. Thus, the source had asked the respondents if a certified online identity would have a positive impact on the level of trust in online transactions. Thus, for 39 percent of respondents, an online certified identity would have no impact on trust levels.