According to a survey conducted in the U.S. in 2020, 74 percent of clinical healthcare leaders reported to be comprehensively tracking patient satisfaction to measure the performance of virtual health programs in their organization, while a further 18 percent said they partially track the same metric. On the other hand, medication adherence was only partially tracked by 36 percent of the health organizations, while a further 36 percent did not keep a track of this at all.
Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020
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Deloitte. (February 18, 2021). Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 [Graph]. In Statista. Retrieved February 09, 2025, from https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed
Deloitte. "Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020." Chart. February 18, 2021. Statista. Accessed February 09, 2025. https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed
Deloitte. (2021). Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020. Statista. Statista Inc.. Accessed: February 09, 2025. https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed
Deloitte. "Distribution of Metrics Tracked to Measure Performance of Virtual Health Programs in The U.S. in 2020." Statista, Statista Inc., 18 Feb 2021, https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed
Deloitte, Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 Statista, https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed (last visited February 09, 2025)
Distribution of metrics tracked to measure performance of virtual health programs in the U.S. in 2020 [Graph], Deloitte, February 18, 2021. [Online]. Available: https://www.statista.com/statistics/1222188/evaluation-of-virtual-health-programs-in-the-us/?__sso_cookie_checker=failed