In 2020, 26 percent of significant performance incidents in communication networks and services in Finland were caused by failures in the public electricity supply. Another 25 percent of the performance incidents resulted from software malfunction. In the previous year, the most common cause was hardware malfunction. There were 67 significant incidents in the performance of communication networks and services in the country during 2020.
Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020
The causes of the incidents are categorized by the source as follows:
Power cut: a failure in the public electricity supply causes a cut in the power supply of a communications network or service component (and reserve power has run out).
Failure of power unit system: performance incident due to a failure in the power supply systems of an equipment facility.
Cable break: failure of a data cable.
Hardware malfunction: failure of equipment used in the provisison of a communications network or service.
Software malfunction: failure caused by software of equipment used in the provision of a service.
Equipment facility fault: incident related to the conditions (such as temperature or humidity), operability or reliability of an equipment facility.
Update or modification: incident arising from an update or modification of a communications network or service component.
Unknown: cause of the incident cannot be ascertained.
Other: cause cannot be included in any of the above categories.
The source adds the following information: "Telecommunications operators report significant incidents in the performance of their networks and services to Traficom. In Traficom’s Regulation, performance incidents are rated depending on their severity, that is, the affected communications service, the size of geographical area and number of users affected by the incident. There are four levels of severity: A, B, C and D. Level A incidents are the most severe ones and level D incidents the least severe. Telecommunications operators send Traficom detailed reports about incidents of levels A, B and C (not D)."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Traficom. (March 12, 2021). Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020 [Graph]. In Statista. Retrieved December 08, 2024, from https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/
Traficom. "Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020." Chart. March 12, 2021. Statista. Accessed December 08, 2024. https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/
Traficom. (2021). Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020. Statista. Statista Inc.. Accessed: December 08, 2024. https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/
Traficom. "Causes of Significant Performance Incidents in Communication Networks and Services in Finland from 2019 to 2020." Statista, Statista Inc., 12 Mar 2021, https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/
Traficom, Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020 Statista, https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/ (last visited December 08, 2024)
Causes of significant performance incidents in communication networks and services in Finland from 2019 to 2020 [Graph], Traficom, March 12, 2021. [Online]. Available: https://www.statista.com/statistics/1224654/causes-of-performance-incidents-in-communication-networks-and-services-finland/