Important cloud provider capabilities 2020

According to a recent survey, 30 percent of respondents state that having a multicloud and/or hybrid cloud support is a necessary condition when selecting a cloud provider. This is likely due to the fact that managing multiple cloud services is a task in which many complexities are involved. For this reason, organizations value support in managing their clouds.

Desired cloud support and technologies when choosing a cloud provider worldwide 2020, by category

Characteristic	Must have	Major consideration
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Release date

March 2021

More information

Region

Worldwide

Survey time period

October and November 2020

Number of respondents

2,000 respondents

Special properties

IT leaders*

Method of interview

Online survey

Supplementary notes

Survey consisted of 20 questions.
*Respondents represent organizations that had at least some portion of their information technology environment in the public cloud. Respondents were IT directors and above at organizations with more than 500 employees. Respondents represent selected industries: financial services, manufacturing, telecom/media, healthcare; retail/consumer goods. Respondents come from 14 countries.

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