Africa: COVID-19 digital services response 2020

As of July 2020, the private sector and governments of the Sub-Saharan African countries implemented a variety of initiatives as a response to the coronavirus (COVID-19) pandemic. Specifically, digital responses were key to improving services within several sectors such as business, health care, and education. Most measures concerned digital payments (33 percent), e-learning (26 percent), and public health information (18 percent).

Digital services responses to the coronavirus (COVID-19) crisis in Sub-Saharan Africa in 2020, by type

Characteristic	Share of digital services responses
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Release date

October 2020

More information

Region

Africa

Survey time period

March to July 2020

Special properties

144 digital policy responses to COVID-19 pandemic in 31 Sub-Saharan African countries

Supplementary notes

"Includes information on public and private sector responses to COVID-19 since March 2020 collected through online research and therefore is not an exhaustive list of responses for all countries, but instead a subset of response types observed and recorded during the emergency and recovery phases of the pandemic."

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