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Digital interactions score of public sector organizations Singapore 2020

Digital interactions ranking of public sector organizations in Singapore in 2020

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Source

Release date

February 2021

Region

Singapore

Survey time period

June to July, 2019 and November to December, 2020

Number of respondents

2,000 respondents

Supplementary notes

According to the source, interactions reflect "Singaporeans’ and PRs’ preference for digital or traditional/in-person channels. A composite calculation normalises agencies’ scores on a 100-point range (the closer a score gets to 100, the more citizens are accessing an agency’s services via a digital channel)"

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Statistics on "E-government"

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