A survey conducted among over one thousand Australian consumers showed that roughly half of the respondents used smartphone for online purchases and payments in 2020. This reflected a noticeable decline in smartphone use for online shopping compared to the previous years. For three consecutive years, approximately three out of five respondents reportedly made online purchases via smartphone, reaching 66 percent in 2019.
Share of respondents making online purchases with smartphones in Australia from 2017 to 2020
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PayPal. (November 19, 2020). Share of respondents making online purchases with smartphones in Australia from 2017 to 2020 [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/
PayPal. "Share of respondents making online purchases with smartphones in Australia from 2017 to 2020." Chart. November 19, 2020. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/
PayPal. (2020). Share of respondents making online purchases with smartphones in Australia from 2017 to 2020. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/
PayPal. "Share of Respondents Making Online Purchases with Smartphones in Australia from 2017 to 2020." Statista, Statista Inc., 19 Nov 2020, https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/
PayPal, Share of respondents making online purchases with smartphones in Australia from 2017 to 2020 Statista, https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/ (last visited March 28, 2024)
Share of respondents making online purchases with smartphones in Australia from 2017 to 2020 [Graph], PayPal, November 19, 2020. [Online]. Available: https://www.statista.com/statistics/1228671/australia-consumer-online-shopping-smartphone-use/