According to the findings of a survey among over one thousand Australian consumers, around 28 percent of respondents used desktop computers for online shopping in 2020. This represented a decline of around nine percentage points compared to the previous year. Over the four-year period, the percentage of respondents making online purchases or payments with desktops dropped by roughly half from approximately 50 percent in 2017 to approximately 28 percent in 2020.
Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020
Original question: "Which of these devices do you currently use for online purchases or payments?"
Options include: smartphone, laptop/notebook, desktop computer, tablet, smart watch
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PayPal. (November 19, 2020). Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed
PayPal. "Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020." Chart. November 19, 2020. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed
PayPal. (2020). Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed
PayPal. "Share of Respondents Making Online Purchases with Desktop Computers in Australia from 2017 to 2020." Statista, Statista Inc., 19 Nov 2020, https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed
PayPal, Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020 Statista, https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed (last visited March 15, 2025)
Share of respondents making online purchases with desktop computers in Australia from 2017 to 2020 [Graph], PayPal, November 19, 2020. [Online]. Available: https://www.statista.com/statistics/1228696/australia-consumer-online-shopping-desktop-use/?__sso_cookie_checker=failed