A survey conducted among just over one thousand of consumers revealed that after dropping in 2020, mobile commerce adoption in Australia has bounced back. Around 81 percent of respondents, compared to just 56 in 2020, are making mobile payments in 2021. Prior to the pandemic, more than seven out of ten respondents used their mobile devices, including smartphones and tablets, for eCommerce, peaking at 74 percent in 2019.
Share of respondents making online payments via mobile device in Australia from 2016 to 2021
Original question: "Thinking about when you make a purchase or payment online, which of the following devices do you currently use for online purchases or payments?"
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PayPal. (November 22, 2021). Share of respondents making online payments via mobile device in Australia from 2016 to 2021 [Graph]. In Statista. Retrieved February 12, 2025, from https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed
PayPal. "Share of respondents making online payments via mobile device in Australia from 2016 to 2021." Chart. November 22, 2021. Statista. Accessed February 12, 2025. https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed
PayPal. (2021). Share of respondents making online payments via mobile device in Australia from 2016 to 2021. Statista. Statista Inc.. Accessed: February 12, 2025. https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed
PayPal. "Share of Respondents Making Online Payments via Mobile Device in Australia from 2016 to 2021." Statista, Statista Inc., 22 Nov 2021, https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed
PayPal, Share of respondents making online payments via mobile device in Australia from 2016 to 2021 Statista, https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed (last visited February 12, 2025)
Share of respondents making online payments via mobile device in Australia from 2016 to 2021 [Graph], PayPal, November 22, 2021. [Online]. Available: https://www.statista.com/statistics/1228714/australia-mobile-payments-among-consumers/?__sso_cookie_checker=failed