Japan: online banking usage among digital buyers by age group 2022

According to a survey conducted in Japan in 2022, around 25.6 percent of respondents in their fifties had used online and mobile banking to pay for online purchases or online financial transactions made in the past year. While credit cards were the most popular payment method, around 19 percent of respondents had used online and mobile banking methods to pay for goods and services bought online. Online banking usage was more prevalent among male consumers.

Share of consumers who have used online and mobile banking to pay for online purchases in the past year in Japan in 2022, by age group

Characteristic	Share of respondents
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Release date

May 2023

More information

Region

Japan

Survey time period

August 2022

Number of respondents

19,056*

Age group

15 years or older

Special properties

postal questionnaire and e-mail survey

Supplementary notes

*Sample size after weight adjustments.
Age distribution of the sample:
15 to 19 years: n=846
20 to 29 years: n=3,086
30 to 39 years: n=3,592
40 to 49 years: n=4,178
50 to 59 years: n=3,703
60 to 69 years: n=2,245
70 to 79 years: n=1,192
80 years or older: n=214

Among consumers who have purchased products, services, or digital contents online, conducted online financial transactions, or used online auctions or flea market apps in the past year.

Original question: "Which payment method did you use when buying products or conducting financial transactions via the internet?"

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