Most popular online retail services among consumers in China 2021
According to a survey among Chinese consumers in March 2021, around 38 percent of respondents said the ability to see an extended range of stock compared to physical stores was a significant feature of their online shopping experience. Consumers have mentioned two other important benefits of online shopping: the ability to quickly and conveniently navigate online, with 35 percent of respondents approving and the good return policy, accounting for 34 percent of respondents.
