Japan: leading mobile phone contract plans in case of changing contracts 2021

According to a survey conducted in February 2021, close to 25 percent of the respondents in Japan considered changing their mobile phone contracts to a docomo contract, which in this case excluded the ahamo plan offered by NTT Docomo, Inc. Around 18 percent considered changing to Rakuten Un-Limit.

Most commonly considered mobile phone contract plans in case of changing contracts among customers in Japan as of February 2021

Characteristic	Share of respondents
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Release date

March 2021

More information

Region

Japan

Survey time period

February 8 to 10, 2021

Number of respondents

13,962 respondents

Age group

18-69 years

Special properties

among people who currently use a mobile phone or smartphone with a telecommunication contract and consider changing their plans or switching to a different company; up to three different answers possible

Method of interview

Online survey

Supplementary notes

The survey question asked the respondents, who considered changing their mobile phone contract plans or switching to a different telecommunication company with regard to the mobile phone or smartphone they used as their main device, about which plans or companies they considered.

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