As of 2020, 95 percent of German consumers intending to buy a car considered a personal touchpoint with the dealer to be essential. Among the countries mentioned, Spain was the country with the highest percentage of consumers to whom physical contact still played a decisive role in the process of buying a car.
Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country
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Capgemini. (November 23, 2020). Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country [Graph]. In Statista. Retrieved December 09, 2024, from https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/
Capgemini. "Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country." Chart. November 23, 2020. Statista. Accessed December 09, 2024. https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/
Capgemini. (2020). Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country. Statista. Statista Inc.. Accessed: December 09, 2024. https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/
Capgemini. "Percentage of European Car Intenders Who Consider a Personal Touchpoint with The Dealer to Be Essential as of 2020, by Key Country." Statista, Statista Inc., 23 Nov 2020, https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/
Capgemini, Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country Statista, https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/ (last visited December 09, 2024)
Percentage of European car intenders who consider a personal touchpoint with the dealer to be essential as of 2020, by key country [Graph], Capgemini, November 23, 2020. [Online]. Available: https://www.statista.com/statistics/1238762/european-car-intenders-to-whom-a-touchpoint-with-dealer-is-essential/