Customer satisfaction with mobile financial apps South Korea 2022, by app

Published by L. Yoon, Jun 6, 2023
According to a survey conducted in South Korea between March and December 2022, the user satisfaction score of Kakao Bank's mobile banking application was 76 out of 100 points, scoring the highest among 27 surveyed financial apps in South Korea. Fintech app toss followed with 74.9 points.

User satisfaction with mobile financial applications in South Korea as of December 2022, by app

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Release date

December 2022

Region

South Korea

Survey time period

Weekly surveys from March to December 2022

Number of respondents

500 respondents

Age group

20-69 years

Special properties

across 27 different financial apps

Method of interview

Panel survey

Citation formats
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Statistics on " Mobile banking in South Korea "

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Other statistics that may interest you Mobile banking in South Korea

Overview

6

Online banking

4

Mobile banking

4

Usage

5

Digital banks

7

Consumer perspective

5

Further related statistics

18

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Topics

Kakao BankSmartphone usage in South KoreaMobile banking in South KoreaBanking industry in South KoreaCryptocurrency in South Korea
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