Share of Hungarians using video chat to contact customer service 2021

Published by Flora Medve, Jun 1, 2021
Only 15 percent of Hungarians had used video chat for contacting customer service as of 2021. However, nine percent of the total respondents used this service on a regular basis.

Have you ever used video chat for contacting customer service?

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Release date

May 2021

Region

Hungary

Survey time period

2021

Number of respondents

800 respondents

Age group

18 years and older

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