Rakuten Insight, the majority of consumers in Japan started to prefer a mix of online and offline channels to shop for non-grocery items. While 51 percent of respondents preferred a retail channel mix, 45 percent stayed at a strict physical stores-only shopping habit.
According to a survey conducted in June 2021 by Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021
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Statistics
Rakuten Insight. (October 11, 2021). Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021 [Graph]. In Statista. Retrieved April 18, 2024, from https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/
Rakuten Insight. "Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021." Chart. October 11, 2021. Statista. Accessed April 18, 2024. https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/
Rakuten Insight. (2021). Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021. Statista. Statista Inc.. Accessed: April 18, 2024. https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/
Rakuten Insight. "Changes in The Preferred Retail Channel Type for Non-grocery Items during The Coronavirus Pandemic (Covid-19) in Japan as of June 2021." Statista, Statista Inc., 11 Oct 2021, https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/
Rakuten Insight, Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021 Statista, https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/ (last visited April 18, 2024)
Changes in the preferred retail channel type for non-grocery items during the coronavirus pandemic (COVID-19) in Japan as of June 2021 [Graph], Rakuten Insight, October 11, 2021. [Online]. Available: https://www.statista.com/statistics/1243097/japan-change-retail-type-non-groceries-coronavirus/