According to a survey conducted in South Korea in 2022, about 62 percent of respondents said they were satisfied with the South Korean government's online service because requests were handled quickly. Accessibility and usefulness of the service were other reasons why people were satisfied with online services of the South Korean government. The country has seen a rapid increase in the use of e-government services in recent years. In 2022, the usage rate exceeded 92 percent.
Leading reasons for satisfaction with e-government services in South Korea as of August 2022
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Ministry of the Interior and Safety (South Korea). (December 28, 2022). Leading reasons for satisfaction with e-government services in South Korea as of August 2022 [Graph]. In Statista. Retrieved October 11, 2024, from https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading reasons for satisfaction with e-government services in South Korea as of August 2022." Chart. December 28, 2022. Statista. Accessed October 11, 2024. https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). (2022). Leading reasons for satisfaction with e-government services in South Korea as of August 2022. Statista. Statista Inc.. Accessed: October 11, 2024. https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea). "Leading Reasons for Satisfaction with E-government Services in South Korea as of August 2022." Statista, Statista Inc., 28 Dec 2022, https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/
Ministry of the Interior and Safety (South Korea), Leading reasons for satisfaction with e-government services in South Korea as of August 2022 Statista, https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/ (last visited October 11, 2024)
Leading reasons for satisfaction with e-government services in South Korea as of August 2022 [Graph], Ministry of the Interior and Safety (South Korea), December 28, 2022. [Online]. Available: https://www.statista.com/statistics/1251928/south-korea-reasons-for-satisfaction-with-e-government-services/