According to a survey conducted in South Korea in 2022, about 60 percent of respondents said they were dissatisfied with e-government services of the South Korean government because the service could not be used at the desired time and place. However, the overall picture showed that the vast majority of people were satisfied with the government's online service.
Leading reasons for dissatisfaction with e-government services in South Korea as of 2022
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Ministry of the Interior and Safety (South Korea). (December 28, 2022). Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 [Graph]. In Statista. Retrieved January 26, 2025, from https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed
Ministry of the Interior and Safety (South Korea). "Leading reasons for dissatisfaction with e-government services in South Korea as of 2022." Chart. December 28, 2022. Statista. Accessed January 26, 2025. https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed
Ministry of the Interior and Safety (South Korea). (2022). Leading reasons for dissatisfaction with e-government services in South Korea as of 2022. Statista. Statista Inc.. Accessed: January 26, 2025. https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed
Ministry of the Interior and Safety (South Korea). "Leading Reasons for Dissatisfaction with E-government Services in South Korea as of 2022." Statista, Statista Inc., 28 Dec 2022, https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed
Ministry of the Interior and Safety (South Korea), Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 Statista, https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed (last visited January 26, 2025)
Leading reasons for dissatisfaction with e-government services in South Korea as of 2022 [Graph], Ministry of the Interior and Safety (South Korea), December 28, 2022. [Online]. Available: https://www.statista.com/statistics/1251951/south-korea-reasons-for-dissatisfaction-with-e-government-services/?__sso_cookie_checker=failed