Smart home devices' trustworthiness US/Canada 2021

Coffee makers, alarm systems, and ovens are the smart home technologies/capabilities that are considered the most trustworthy by consumers in the United States and Canada in 2021. Trust appeared to be higher in smart home devices that collected less personal information.

Consumer ranking of smart home technologies according to trustworthiness in the United States and Canada in 2021

Characteristic	Strongly agree	Somewhat agree	Disagree/don't know
Coffee makers (Keurig, Nespresso)	59%	30%	11%
Fire/smoke alarm system (Nest Labs, First Alert, Roost, X-Sence, etc.)	58%	35%	7%
Oven (June Oven, Tovala)	56%	32%	12%
Refrigerators (Samsung, LG)	55%	36%	9%
Door locks (Schlage, August, Wzye, SimpliSafe, etc.)	55%	40%	5%
Window sensors (Wyze, iSmart, ADT, Ring, etc.)	53%	40%	7%
Heart rate monitors, blood pressure monitors, fitness watches, portable gluten testers, smart glucometers	53%	38%	9%
Nest, Ecobee, Lyric and others	52%	37%	11%
Vacuum cleaners (Ecovacs, iRobot, Neato, Eufy, etc.)	51%	40%	9%
Sprinkler controllers (Rachio, Orbit, Rain Machine, etc.)	51%	37%	12%
Water heaters (Rheem, AO Smith)	50%	43%	7%
Humidifiers and dehumidifiers	50%	42%	8%

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Release date

May 2021

More information

Region

Canada, United States

Survey time period

2021

Number of respondents

1,164 respondents

Special properties

Consumers of connected homes/smart devices/energy efficient home technologies

Method of interview

Online survey

Supplementary notes

The source phrases the question as follows: "In your opinion, do you feel the technologies in your home are secure? How trustworthy are these technologies in your opinion?"

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