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ServiceNow's share of sales by product group Q1 2020-Q1 2022

All-commodity volume contribution of ServiceNow from 1st quarter 2020 to 1st quarter 2022

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Release date

April 2022



Survey time period

2020 to 2022

Supplementary notes

IT workflows include IT service mgmt, IT operations mgmt, IT business mgmt, IT asset mgmt, DevOps, security operations, governance, risk and compliance, telecom network performance mgmt.
Customer and employee workflows include customer service mgmt, field service mgmt, connected operations, financial services operations, telecom services mgmt, HR service deliver, workplace service delivery, legal service delivery, procurement service mgmt, safe workplace suite.
Creator workflows and others include app engine, IntegrationHub and others.

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