ServiceNow's renewal rate worldwide Q1 2020-Q4 2023

Published by
Lionel Sujay Vailshery,
Feb 22, 2024

The vast majority of the software company ServiceNow revenue come from subscriptions and in the past year, the renewal rate has been relatively stable at around 98 to 99 percent. In the fourth quarter of 2023, the renewal rate was at 99 percent.

Renewal rate of ServiceNow worldwide from 1st quarter 2020 to 4th quarter 2023

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Release date

January 2024

Region

Worldwide

Survey time period

2020 to 2023

Supplementary notes

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