NHS coronavirus app users approach to contact tracing technology by age 2021

According to a July 2021 survey of NHS COVID-19 app users in Great Britain, 62 percent of all respondents currently have their Bluetooth or contact tracing turned on and always leave it on. While eight in ten respondents aged 65 and above reported having the contact tracing function on their NHS apps always on, younger users reported being more likely to have this function turned off. In the youngest measured age group, about 31 percent of app users had turned the contact tracing function off.

Do you currently, or have you ever turned contact tracing or Bluetooth off on the NHS Covid-19 app?

Characteristic	I currently have Bluetooth or contact tracing turned on and always leave it on	I currently have Bluetooth or contact tracing turned on but I have turned it off at certain times previously	I currently have Bluetooth or contact tracing turned off
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Release date

July 2021

More information

Region

United Kingdom (Great Britain)

Survey time period

15 to 16 July, 2021

Number of respondents

848 respondents

Age group

18 years and older

Special properties

people with the NHS contact tracing app installed

Method of interview

Online survey

Supplementary notes

Original question: "You said you have the NHS Covid-19 app installed on your phone. One of the ways the app works is using Bluetooth technology to log other devices your phone has been close to in case someone who owns one of these devices tests positive for coronavirus. This function will not work if you turn your Bluetooth off, or have switched contact tracing off in the app. Do you currently, or have you ever turned contact tracing or Bluetooth off on the NHS Covid-19 app? % of 848 Britons with the app installed."

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