Global usage of digital collaboration tools among workers 2019-2021, by category
In a recent survey, 79 percent of respondents stated using collaboration tools for work in 2021. This is an increase of 44 percent compared to the 2019 figure. Many organizations shifted to a hybrid work model during 2020 due to the COVID-19 pandemic. As a result, these businesses adopted a variety of different technologies to enable their workforce to work from different locations.